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Technical Account Manager – Wastewater Treatment

Ontario, Canada

Consultant: Josh Kennington

Job Title: Technical Account Manager – Wastewater Treatment

Location: Ontario, Canada

About the Client: Our client is a leading provider of innovative wastewater treatment solutions, committed to delivering sustainable and efficient services across Ontario. With a focus on excellence and advanced technologies, they are dedicated to solving complex wastewater challenges.

Position Overview: On behalf of our client, we are seeking an ambitious, autonomous, and results-driven Technical Account Manager. The successful candidate will have a strong background in wastewater treatment, specifically in the use of coagulants and flocculants. This role is ideal for a proactive individual who thrives in a fast-paced environment and is committed to driving client success through technical excellence and strategic account management.

Key Responsibilities:

  • Client Relationship Management: Cultivate and maintain strong, long-term relationships with clients, understanding their unique wastewater treatment needs and providing bespoke solutions.
  • Technical Expertise: Provide comprehensive knowledge and guidance on the selection and application of coagulants and flocculants to optimise wastewater treatment processes.
  • Solution Development: Analyse client requirements and design tailored treatment programmes that enhance operational efficiency and compliance with environmental regulations.
  • Business Development: Identify and pursue new business opportunities within the wastewater sector, contributing to the growth and expansion of the client’s customer base.
  • Training and Support: Provide technical training and support to clients and internal teams, ensuring a comprehensive understanding of treatment processes and product applications.

Qualifications:

  • Educational Background: Bachelor’s degree in Chemical Engineering, Environmental Science, or a related field.
  • Experience: Minimum of 5 years’ experience in wastewater treatment, with a proven track record in the application of coagulants and flocculants.
  • Technical Skills: Strong understanding of wastewater treatment processes, including coagulation and flocculation chemistries, with the ability to troubleshoot and optimise these processes.
  • Sales Acumen: Demonstrated ability to manage accounts, develop new business, and achieve sales targets within the wastewater industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to diverse audiences.
  • Autonomy: Self-motivated and capable of working independently, managing multiple accounts and priorities effectively.
  • Ambition: A proactive approach with a strong desire to drive business growth and client satisfaction.
  • Travel: Willingness to travel within Ontario to meet with clients and oversee project implementations.
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